Privacy Policy

PRIVACY POLICY

CodXpert – Ahmedabad, India

Effective Date: [You can specify]


1. Introduction

CodXpert (“Company”, “We”, “Us”, “Our”) is committed to protecting the privacy and personal information of our clients, website visitors, employees, and partners. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you engage with our services, website, platforms, or communication channels.

By using our services or accessing our website, you agree to the terms outlined in this Privacy Policy.


2. Information We Collect

2.1 Personal Information

We may collect the following personal details:

  • Name

  • Email address

  • Phone number

  • Company name

  • Location or address

  • Job title or professional details

  • Identity or verification documents (where required)

2.2 Technical / System Information

When interacting with our website or digital platforms, we may collect:

  • IP address

  • Device information

  • Browser type

  • Operating system

  • Cookies and usage analytics

  • Access logs

2.3 Business Information

For project execution, we may collect:

  • Energy usage data

  • Technical documents

  • Equipment details

  • Site photos or videos

  • Operational data

  • Compliance documents

2.4 Employee Information

For HR and operational purposes, we collect:

  • Contact details

  • Employment records

  • Banking or payment information

  • Attendance and work data

  • Identification documents


3. How We Use Your Information

CodXpert uses collected information for the following purposes:

  • To deliver energy audit and consulting services

  • To communicate project updates, reports, or requirements

  • To improve accuracy, performance, and quality of our services

  • To respond to inquiries or provide customer support

  • To maintain internal records and documentation

  • To comply with legal, regulatory, or audit requirements

  • For HR, payroll, and internal operations (employees)

  • To enhance user experience on our website or platforms

We do not sell, trade, or misuse personal information.


4. Sharing of Information

We may share information under the following circumstances:

4.1 With Your Consent

Information may be shared with clients or partners only when required for project execution.

4.2 With Service Providers

Third-party vendors may receive limited information for:

  • Software tools

  • Cloud storage

  • Payment gateways

  • Communication platforms

These parties are obligated to protect your data.

4.3 Legal and Compliance

Information may be disclosed if required by:

  • Court orders

  • Government requests

  • Applicable Indian laws

  • Legal investigations


5. Data Security

CodXpert uses reasonable administrative, technical, and physical security measures to protect your data, including:

  • Secure servers and encrypted storage

  • Restricted access protocols

  • Password and cybersecurity policies

  • Regular system monitoring

However, no system is 100% secure, and we cannot guarantee absolute protection against cyberattacks beyond our control.


6. Data Retention

We retain information only as long as necessary:

  • To fulfill the purpose for which it was collected

  • To comply with legal or regulatory requirements

  • To support ongoing or future services

Once the retention period expires, data is securely deleted or anonymized.


7. Cookies and Tracking Technologies

Our website may use cookies to:

  • Improve functionality

  • Analyze website performance

  • Personalize user experience

You may disable cookies through your browser settings, though certain website features may not function properly.


8. Your Rights

You may request:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of data (where legally permissible)

  • Withdrawal of consent

  • Information on how your data is being used

For such requests, contact us via email: [you can add the official email]


9. Third-Party Links

Our website may contain links to external websites.
CodXpert is not responsible for:

  • Privacy practices

  • Content

  • Data handling
    of third-party websites.


10. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If such information is identified, it will be removed promptly.


11. Changes to This Privacy Policy

CodXpert may update this Privacy Policy at any time. Updated versions will be posted on our website with a revised effective date. Continued use of services constitutes acceptance of the updated policy.


12. Contact Information

For any questions or concerns regarding this Privacy Policy, contact us at:

CodXpert
Ahmedabad, India
Email: info@codxpert.com